Unified Communications
LEAD STORY
Mobile video could transform field service operations

Mobile video tutorials and guidance could transform field service communications when the cellular networks are ready. (ARTICLE)


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COLLABORATION  

Social media challenges reside with users, not ...: Strict network policing will not solve productivity problems stemming from excessive social media use, and the tactic could backfire. IT managers should embrace social media in the enterprise and create best practice guidelines for employee usage. (OPINION)
Mismanagement can kill UC deployment effectiveness (ARTICLE)
Videoconferencing tutorial (LEARNING GUIDE)
MESSAGING/MOBILITY  

Mobile video could transform field service operations: Mobile video tutorials and guidance could transform field service communications when the cellular networks are ready. (ARTICLE)
Social media challenges reside with users, not ... (OPINION)
Mismanagement can kill UC deployment effectiveness (ARTICLE)
UC ARCHITECTURE  

Mobile video could transform field service operations: Mobile video tutorials and guidance could transform field service communications when the cellular networks are ready. (ARTICLE)
Presence management and security (TIP)
Unified communications business value cloudy (ARTICLE)
IP TELEPHONY  

3M prepares the network for VoIP: 3M Corp. experienced a traffic boost that led network executives to examine possible upgrades. (CASE STUDY)
IP telephony management software essential (ARTICLE)
Caterpillar converting 100,000 phones to IP telephony (ARTICLE)
SITE HIGHLIGHTS

SIP tutorial: This comprehensive tutorial details the ins and outs of the Session Initiation Protocol (SIP), the VoIP and UC industries' signalling protocol of choice.

Video: Product demos from Microsoft, NEC and Mitel: Microsoft, NEC and Mitel were happy to show off their new product offerings in these videos shot at this spring's VoiceCon 2008 in ...

Transitioning to unified communications with e-learning: The use of unified communications applications can be accelerated with e-learning systems.
WHAT'S NEW
SIP Tutorial
Session Initiation Protocol (SIP) has become a strong force shaping the IP telephony and UC industries. This guide details the ins and outs of SIP, from basic architecture to advanced troubleshooting & security.

Is Your Infrastructure Ready For UC?

VoIP Bandwidth: Calculate Consumption

EDITOR
Leigha Cardwell
Leigha Cardwell

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MORE NEWS

Mobile video could transform field service operations
Mobile video tutorials and guidance could transform field service communications when the cellular networks are ready. (ARTICLE)

Social media challenges reside with users, not technology
Strict network policing will not solve productivity problems stemming from excessive social media use, and the tactic could backfire. IT managers should embrace social media in ... (COLUMN)

IP telephony management software essential to large-scale deployments
Vendors such as Clarus Systems, NetQoS and InfoVista are offering specialized software for IP telephony management. (ARTICLE)

IP telephony project: Caterpillar converting 100,000 phones
An IP telephony transition at Caterpillar is reducing costs, streamlining operations and boosting productivity. The construction equipment manufacturer will convert 100,000 phones. (ARTICLE)

Unified Communications opportunity can be lost by bad management
Properly managing unified communications and educating staff can mean the difference between accelerating business, and killing concentration and personal time. (ARTICLE)

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rich presence

real-time communications dashboard

presence leveraging

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real-time application (RTA)
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